Privacy Policy

Privacy Policy

Last Updated: [19-9-26]

Welcome to Samannya. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Account login information, if applicable

  • Information you provide when contacting our customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and update you about your purchases

  • Provide customer support

  • Process payments through our payment service providers

  • Improve our website, products, and services

  • Prevent fraud and protect website security

  • Send promotional communications when you have agreed to receive them

  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Samannya does not intend to store your complete card, UPI, or banking credentials on its own servers.

Payment information is handled according to the privacy and security policies of the applicable payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant features.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties who help us operate our business, such as:

  • Payment service providers

  • Delivery and logistics partners

  • Website hosting and technology providers

  • Analytics or marketing service providers

  • Customer support services

These parties may receive only the information necessary to provide their services.

We may also disclose information when required by law, regulation, legal process, or to protect the rights and security of Samannya and its customers.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

You may also choose not to receive promotional communications by using the unsubscribe option in our marketing messages or by contacting us.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. Samannya is not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Samannya

Thank you for trusting Samannya. ❤️